The Story Behind Q MINDshare
A message from Eric Blumthal, count5 co-founder and CEO
Because it works! Neuroscience and Learning experts since the 19th century have proven the principles behind flashcards (The Spacing Effect, Active Recall, The Testing Effect, Interleaved Practice, Spaced Repetition). If you tried it you already know it works. Even top athletes recognize without repetition and practice they cannot perform at the top of their game.
I always wondered why we didn’t apply a similar approach to workplace learning?
Following drink-from-the-firehose training events, employees go back to the noise of their jobs and forget 50% or more of the training. That’s millions of dollars in wasted resources and thousands of squandered performance improvement opportunities!
Q is like flashcards for training reinforcement. Except instead of flashcards with questions and answers, Q drips a few interactive questions to employees each week, asking about things they should already know. If they know it, “great!” they move on with their day. If they don’t know it, instant feedback teaches more about the correct answer. Q later ensures they get repeated views of missed questions until they master them.
Whether or not they answer a question correctly, Q makes important information top-of-mind while employees are on-the-job, accelerating training application. If companies apply Six Sigma to eliminate process variability, consider using Q as Six Sigma for the brain, eliminating knowledge variance in your workforce and accelerating performance consistency.
Q measures progress by employee, role, region and team so you know, rather than hope, how well your people get it and so you can quickly identify opportunities and risks.
Q is easy to deploy, easy to use, secure and scalable. We’ve been doing this since 2005 and will teach you best practices and lessons learned over the years.
I encourage you to give Q a chance with your sales, service, leadership and other customer-facing employees. Contact us so we can learn more about your particular use case.
Thank you again for your visiting our site.
Eric G. Blumthal, co-founder & CEO
Contact us and we’ll demonstrate Q’s proven success with you one-on-one.